Вакансия Бизнес/системный аналитик, S7 Travel Retail (Москва)

[Elena ShavlokhovaПодписчик]

Company: 
S7 Travel Retail is a privately held group company of S7 Group with 300+ employees. We were founded in 2012 as a result of an eCommerce and call centre spin-off from S7 Airlines.
We now operate in Moscow (HQ), Novosibirsk (Operations) and London (Business Development) where we are the main eCommerce stakeholder and technology provider for sales and servicing of S7 online and direct sales channels. We combine the strength of our airline heritage with abilities of an Online Travel Agency (OTA) where we provide customer support through the complete customer journey, inclusive of inspirational activities.
Our online, offline and mobile solutions helps our customers organize their travels with air, hotel, car and transfer in an effortless way, every day, using any of our innovative and award winning solutions.
Our young and vibrant team continuously adapts new technologies and converts these into useful solutions to inspire people to travel with S7 by making planning and servicing during the journey simple and joyful.

Position: 

We would like to offer you a great opportunity to work on the airline’s “kitchen”, where we create high-technological and user-friendly travel services.

We are looking for business analyst to work on one of our projects – Booking Management or Manage YourBooking (MYB).
MYB is a service that allows S7 travellers to access and manage their journeys. It helps S7 clients to check status of their order, receive detailed and up to date information about the flight and additional services available, make any required changes to the booking, purchase flight ancillaries like additional baggage and extra-space seats and request a refund or exchange, if needed.
If you enjoy travelling, like new technology and complicated systems and know about user experience, we will bу happy to meet you as a part of our multinational team.

Tasks:

Formalise and document requirements for S7 booking management system;
Validate requirements with Service Owners and business representatives;
Decompose requirements into User Stories with Acceptance Criteria;
Participate in MVP definition process;
Participate in mock-ups’ validation;
Participate in development process and provide clarifications to development teams;
Participate during CAT / UAT and provide input for fixes / changes;
Create and distribute required user guides as input to operations for support;
Analyse suppliers’ technical specifications and defines fit;
Support Service Owners with technical and business expertise;
Research and suggest changes and introduction of new capabilities.

Requirements:

Working experience as a business or system analyst in developmet team is necessary;
Working experience in e-commerce — preffered;
Working experience in Travel business, Airlines — preferred;
Knowledge of GDS is a plus;
Knowledge of JSON, XML is a plus;
Comfortable use of Google Analytics and other date analysis tools;
Upper-Intermediate English;
Agile experience;
Strong communication and analytical skills,
Willingness to learn new technology.

Oppotunities:

Work in a multination team on cool travel projects with underneath mobile technologies;
Employment according to labor legislation;
Clear salary;
Office in Moscow center — Petrovka;
Special flight prices for employee and his/her family.

Тип занятости
Полная занятость, полный день

 Контакты для связи: Елена Шавлохова, shave@hr-trest.ru

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